Welcome! We are glad you are interested in a career at Halstead. Check out our amazing employee benefits below to see if working at Halstead is right for you!
Welcome!
We are an eCommerce company located in the beautiful mountains of Prescott in Northern Arizona. Check out our job opportunities and exceptional employee benefits package below. Launch a great career through a locally-owned and operated employer. We've been in the Prescott area since 1982 and we are proud to serve clients all over the world.
eCommerce Jobs in Prescott, AZ
We are always accepting applications for our Logistics and Customer Service Teams. Please email us at [email protected] to submit your resume. These are full-time, on-site positions in Prescott, AZ. These roles are not eligible for remote work. Looking for a part-time opportunity? Scroll down to our part-time section.
Who Are We?
We are an eCommerce jewelry supply firm that caters to both large and small studios in every facet of the jewelry industry (pun intended). Halstead believes in the power of small businesses to support hard-working families who want to live life on their own terms. Small business drives our economy and the American dream for many entrepreneurs. We know how tough it is and we respect the tenacity it takes to build a jewelry studio. We endeavor to be an advocate and indispensable supply chain partner for small jewelry businesses around the world.
Our business model is eCommerce supply sourcing but we also support our community of jewelry artists through supplemental programs. We regularly publish educational content & videos through our website resource portals. We offer a free annual Jewelry Business Forum online conference of small business skills training specifically for jewelers. And we're proud to sponsor the Halstead Grant, an annual start-up funding award for emerging jewelry entrepreneurs that was established back in 2006.
We believe that sustainability is ultimately about people. We know our team is our greatest asset. We invest heavily in continuing education for our entire staff. And we provide full benefits including health insurance, generous paid time off, a retirement plan, and a casual work environment.
Halstead Employee Benefits
Work for a place that has the cultural vibe of a locally owned small business but the perks and benefits of a global eCommerce enterprise. Many employees on our team have been with us for 10+ years!
COMPENSATION & BENEFITS
Competitive Wages
Full-time picking & shipping wages start at $18+/hour.
Retirement
SEP retirement contributions with no required matching begin after 3-years of employment. Amount varies based on company performance but regularly averages significantly more than most 401K retirement programs. Our target SEP contribution range is between 3%-7% of total annual compensation distributed to eligible employees' retirement accounts each fall.
Profit Sharing
Profit-sharing is a bonusing program that distributes a percentage of the company's Net Profit to employees for incentive quarters when the company is profitable. Amounts will vary. These profit-sharing bonuses are distributed with paychecks up to four times per year. Any profit-sharing is in addition to base wages. Eligibility begins 60 days after your first day.
PTO & Paid Holidays
Halstead offers significantly more Paid time off and Paid Holidays (including a 5-7 day winter break) than most US Employers. New full-time hires accrue 14 days PTO per year plus the winter break and holidays. PTO accrual schedules increase at key employment anniversary years at Halstead.
Consistent Schedules
No more working long hours into the night or giving up your weekends. Halstead has a regular Monday-Friday workweek of standard business hours with no overtime. You also won't have to stress about getting enough shifts. Full-time hires have consistent 40-hour work-week schedules every week.
Tuition Assistance Program
Available for concurrent student employees pursuing approved degrees or certifications with Yavapai College.
INSURANCE PLAN OPTIONS
Health Insurance
Halstead offers four robust plan options from Blue Cross Blue Shield AZ. The employee contribution ranges from $10-$50 per month depending on the plan you choose. Halstead covers the rest of the premiums for each enrolled employee.
Vision & Dental
Vision & Dental plans are optional at additional monthly premiums.
Life Insurance
All full-time employees receive a Term Life Insurance coverage plan through Principal with $0 employee contribution. This is completely covered by Halstead and valid during your employment.
Supplemental Aflac Insurance
Optional supplemental plans can help cover lost income if you are forced to miss work or step in to help cover out-of-pocket costs on your health insurance coverage under certain conditions.
WORK ENVIRONMENT
Rewarding Work Environment
Halstead is a leader in our industry. We've been in business for nearly 50 years so we have time-tested protocols in place. But we never stop pushing forward with new projects, the latest technologies, and strong strategic plans. We may wear jeans and t-shirts to work most days but we still have the best talent in Prescott! Every work team in the business performs at high standards to provide the best possible experience to our clients with every single Halstead transaction. We constantly push forward to tackle new challenges to grow the business and develop our team. Work with the very best and feel good about the work you do to support small business dreams all over the world when you join the Halstead family.
Monthly Celebration Lunches
Relax and interact with your coworkers while you enjoy free monthly lunches to celebrate birthdays. It's an important part of our office culture to all eat together in the community break room for this special day.
Office Fun
We love having a little fun during holidays and enjoying good company with annual events like our summer picnic, fall food truck night, and winter holiday party.
Dog Friendly
Make some new furry friends or get some dog therapy with several office canines any time you need a little puppy love.
PROFESSIONAL DEVELOPMENT
Metalsmithing Classes
Metalsmithing basics education from our Studio Coordinator through our free classes during work hours. About six workshops are offered each year so every Halstead employee understands our products and customers. You get to keep any jewelry you make!
Computer & Technology Skills
We use desktop computers and/or mobile computerized workstations in every position at Halstead. As an eCommerce company, technology is woven into everything we do! Build your skills on the job, in online skills training, and in team learning sessions.
Communication & Professional Development Skills
Soft skills and professionalism are just as important as concrete work skills. We help our team build these career foundations through our in-house modules and supplemental online training.
Mentoring & Career Development
Halstead welcomes diverse applicants. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, disability, age, veteran status, or other protected status.
Smoking is not allowed on the property.
Jobs at Halstead
If Halstead sounds like the right place for you, email your resumé to [email protected] or complete an online job application. We'd love to hear from you. Below are summaries of the most frequent openings in our Logistics and Customer Service Departments. More detailed job descriptions are available via email.
LOGISTICS TEAM
Our warehouse is responsible for picking, packing, and shipping out thousands of items daily. We carry over 4,000 different tiny products for jewelry makers! You won't see forklifts here, our product line is all small parts. But we move a LOT of them. We are masters of inventory control and product turns. Our logistics team keeps it all humming using the latest technologies along with established inventory management know-how.
There are several positions working together on this team. A brief summary is included here. More detailed job descriptions for open positions are available by request. Email us your resume today to find the right fit! [email protected]
Logistics Team Positions
FT Logistics Associate - Order Picker or Shipper
FT Inventory Specialist
PT Packaging Associate
Essential Duties Examples
Fulfill orders from a digital picklist on a mobile surface tablet
Process inventory quality measures and accurate pre-counts
Maintain inventory records, updates, and location tracking
Research and problem-solve order or inventory issues
Maintain clean and organized work areas
Requirements
- Strong computer skills with desktop and mobile technologies using programs such as Excel, Word, and messaging/ email programs
- Ability to work on feet all day and lift 20 pounds
- Excellent attitude, positive teamwork, punctual and reliable attendance
- Manual dexterity to handle small parts the size of a dime and smaller throughout each day
- Basic math skills to convert units of measure, pick the right number of packages and perform inventory counts. Addition, subtraction, multiplication, division, and moving a decimal point are all necessary each day. A skills assessment to determine work readiness will be administered to confirm employment.
- FT Inventory Specialist positions have additional requirements including stock or inventory management experience as well as more advanced Excel analysis skills
CUSTOMER SERVICE TEAM
Customer Service Team Positions
FT or PT Customer Service Specialist
Essential Duties
The perfect role for a friendly, tech-savvy "people person" to provide stellar service and support! Service involves in-depth knowledge of our pricing, policies, and procedures. No jewelry-making knowledge is required because we will teach you through our in-house onboarding training. It is important to be able to patiently solve problems and research information online and in-house. A typical day includes processing orders from our eCommerce shopping cart, interacting with clients on the phone or via text message, and handling other transactions such as returns or backorders. Training for this position will involve gaining familiarity with our terms, our online shopping cart system, order fulfillment in the warehouse, our software systems, basic jewelry-making concepts, and our product line.
Requirements
- Excellent computer skills including office software, social media, email management, and internet research
- Strong verbal and written communication skills
- Ability to juggle several tasks simultaneously while staying organized
- Patience and a service focus with widely varying customer personalities
- Ability to make quick decisions based on our terms and good service to the client
- Must convey a friendly, helpful, and outgoing demeanor
- Strong teamwork skills and ability to work closely with various colleagues
- Customer service experience is a plus
Interested? Contact us today by emailing [email protected]. Or apply online with our job application.
Part-time Opportunities
Part-Time Jobs in Prescott, AZ
Part-Time Packaging Associate
We are always accepting applications for our PT Packaging Associate position.
Flexible work 10-25 hours per week Monday – Friday during regular office hours in our air-conditioned facility. Scheduled shifts can be 2-6 hours at a time. This is ideal light-duty work for students, stay-at-home parents, or retirees looking for part-time opportunities. It is an entry-level position to count, package and label stock for the warehouse. It’s a great first job for teens or young adults seeking work experience. Learning on-the-job skills in an eCommerce warehouse is way better than dealing with grumpy customers in retail or restaurants! Plus, no night or weekend shifts are required. We often hire seasonal part-time help during the summer and holiday season for those looking to earn extra money. But we are usually hiring for this position year-round too.
Part-Time Compensation & Benefits
- Accrued sick time based on hours worked
- Tuition assistance program for concurrent student employees pursuing approved degrees or certifications with Yavapai College
- Profit-sharing bonuses for incentive quarters when the business is profitable. Amounts will vary.
- Note that health and retirement benefits are not available for this part-time position
Interested? Contact us today by emailing [email protected]. Or apply online with our job application. Please put “part-time applicant” in the subject line.
Essential Duties/ Responsibilities
- Accurate pre-counting of inventory
- Neat, organized packaging and labeling of inventory
- Quality control procedures for inventory
- Maintain a clean and orderly warehouse, as well as individual and shared workspaces
Requirements
- Minimum age 15 years old with reliable transportation to/from work for all shifts
- Strong familiarity with computers to navigate and use inventory software
- Manual dexterity to count and package small jewelry parts with and without small hand tools
- Basic math skills to convert units of measure and perform inventory counts. Addition, subtraction, multiplication, division and moving a decimal point are all necessary each day. A math test to assess work readiness will be administered to confirm employment.
- Ability to work well with a diverse team of colleagues each day
- Attention to detail and focus on the assigned task
- Excellent attitude and teamwork
- Punctuality and reliable attendance
- Ability to read printed and digital paperwork
- Reach stock on shelves up to 6 feet high
- Stoop to retrieve items at ground level
- Ability to lift and move inventory bins and parcels weighing up to 20 pounds
- This list is not all-inclusive. Other tasks as assigned.
Apply Now!
Contact us today by emailing [email protected]. Or apply online with our job application.
Things Our Team Loves About Working at Halstead
Working at Halstead comes with a lot of fun office perks! Here are some of our favorite things about the Halstead office:
Office Lunches: This office loves to eat - whether it's our monthly birthday celebration, a visitor at the office for a few days, or just because! 
Friendly Work Environment: We're a fun-loving group here! In addition to our office lunches, we occasionally have the local food truck come by for a tasty way to close the day down or have a donut social in the warehouse. We also have holiday fun with egg hunts, pumpkin hunts, and holiday dress up days. Check out some of our studio and holiday shenanigans on our Instagram Reels!
Our Studio: All employees take at least a few intro to jewelry making classes so we can better understand our products and customers. They're also just a lot of fun and a great way to connect with our coworkers as we lament over our solder refusing to flow. Each month our studio coordinator, Sylvie, offers a class to employees to learn a new technique. Sometimes we'll have guest instructors, such as Melissa Muir and Eva Sherman, come in as well! Employees are also able to go into the studio on breaks to make something for themselves from our studio stash. Watch our video tour of the Halstead studio here:
Training: Professional development extends beyond the studio at Halstead. Departments invest in providing internal and external training to help us grow in our positions.
Winter Vacation: One of our favorite perks is our annual winter closure. The entire office shuts down from Christmas to New Years so we all get to spend the holidays with our families. It's a great way to wind down after the busy season!
Dog-Friendly: Our favorite employees have four legs and wet noses! As a dog-friendly office you'll see a few regulars hanging out with their humans - Mavis and Koda are the marketing mavens, Daisy helps Hilary keep an eye on the business, and Tuper is our go-to product purchaser. Percy and Eragon also occasionally make an appearance.
Family-Oriented: Halstead is a family-owned operation, so they know our priorities outside of work hours should be family. There's no overtime and managers do their best to accommodate scheduling needs to help us out when something comes up.
Profit-Sharing: Each quarter that the company is profitable all full and part-time staff members receive profit-sharing checks based on seniority, attendance, and performance. The generous bonuses can really add up.
Awesome Customers: We love seeing what our customers create! It's so inspiring and fun to see the different ways jewelers can use the same products. Some of our customers have been with us for decades and we love catching up with them through emails or on social. We also love to see all the new businesses grow!
Meeting Amazing Jewelers: Through the annual Halstead Grant and Jewelry Business Forum, we meet some amazing people in the jewelry industry! Each year our grant winner travels to Prescott and we love seeing their jewelry in person, meeting them, and sometimes taking a studio class from them.
Employee Testimonials
"Besides the great people and work environment, the fact that I can bring my dog to work makes Halstead one of the best companies you can work for."
Janelle - Marketing team since 2015
"I have worked at Halstead since 2002 and I plan to work here as long as I can continue to be helpful and productive for the company. The Halstead family business is the best company I have ever worked for in my thirty-plus years of employment. Halstead really cares about the quality of their service and the products they sell and most of all, they care about their employees, customers and all their families as well. The Halstead family holds themselves and their company to the highest standards in a world where quality and honor are sometimes lost or forgotten. I consider myself very blessed to be a part of the Halstead family and I look forward to each and every day working at Halstead!"
Bryan - Admin/IT team since 2002
"Excellent and enjoyable work environment with friendly staff and management. Lots of fun too!"
Seth - Admin/ Purchasing Agent since 2002
"Honestly, this is the best job. Anyone working here is truly lucky. I can say with complete confidence that I respect and look up to all of our management working here. I have been with the company now for 3 years and am really excited to continue growing within Halstead. Halstead has such a great working environment, everyone is down to earth and we have a lot of fun together. I highly recommend anyone who is looking for a long term position within a company that values their employees and happiness, to look no further. Halstead is the place to be! Not only will you work with an all-star crew, but you can receive such generous and wonderful benefits here as well."
Brooke - Customer Service team since 2016
